Privacy Policy

Last updated: 22/6/2025

This Privacy Policy describes how Create Ibiza ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website https://createpassesibiza.com or purchase a pass through our platform.

1. Information We Collect

We may collect the following information when you visit or interact with our website:

a) Information You Provide

  • Full name

  • Email address

  • Phone number (optional)

  • Payment details (processed securely via Stripe)

  • Booking details (selected pass, dates, preferences)

b) Automatically Collected

  • IP address

  • Device and browser type

  • Pages visited and time spent (via Squarespace analytics or third-party tools)

2. How We Use Your Information

We use your information to:

  • Process your pass booking and payment

  • Contact you about your purchase or event

  • Send you updates or promotional offers (if opted-in)

  • Improve our website and services

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

  • Payment processors (e.g. Stripe) to complete your transaction

  • Email marketing services (e.g. Mailchimp or Squarespace Email Campaigns) if you sign up for updates

  • Event partners or venues, only when necessary for coordinating your experience

4. Cookies

Our website uses cookies to enhance your experience and gather anonymous analytics. You can adjust your browser settings to disable cookies if you prefer.

5. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data

  • Correct or delete your data

  • Opt out of marketing communications at any time (via unsubscribe link or email)

To make any data requests, contact us at hello@createpassesibiza.com.

6. Data Security

We use SSL encryption and reputable third-party services to protect your data. While we take reasonable steps, no method of transmission is 100% secure.

7. Third-Party Links

Our website may contain links to external sites (e.g. Instagram, event partners). We are not responsible for their privacy practices.

8. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Create Ibiza
📧 hello@createpassesibiza.com

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised "last updated" date.

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