Terms & Conditions

Last updated: 26/4/2025

Welcome to Create Ibiza. By purchasing or using any of our passes or services, you agree to the following terms and conditions. Please read them carefully before making a booking.

1. Eligibility

  • All events and passes are strictly 18+. Valid photo ID may be required at venue entry.

  • Create Ibiza reserves the right to refuse service or entry to anyone who does not meet these age requirements or who violates venue rules.

2. Pass Inclusions

  • Your pass includes the experiences listed at the time of purchase. Specific inclusions may vary by package (e.g. Full Access, Club Pass, Pool Crawl).

  • Event lineups and venues are subject to change due to operational, weather, or scheduling factors.

3. Changes & Availability

  • We aim to accommodate date changes and entry adjustments whenever possible. All changes are subject to availability and not guaranteed.

  • Changes must be requested in writing via our contact form or email at least 24 hours before your event date.

4. No Refunds Policy

  • All sales are final. We do not offer refunds for any reason, including no-shows, travel disruptions, or change of mind.

  • If an event is cancelled or rescheduled by a venue or partner, we will do our best to offer a suitable alternative.

5. Venue Entry & Conduct

  • Entry is at the discretion of each individual venue. Pass holders must comply with all venue rules, including dress codes and behavior standards.

  • Create Ibiza is not liable for denied entry due to intoxication, inappropriate behavior, or failure to meet venue requirements.

6. Liability

  • You participate in events at your own risk. This includes, but is not limited to, boat parties, nightclub events, and transportation to/from venues.

  • Create Ibiza accepts no liability for injury, loss, theft, or damage during your experience.

7. Contact

For assistance, please contact us at:
📧 hello@createpassesibiza.com

8. Governing Law

These terms are governed by the laws of Spain. By using this site or purchasing a pass, you consent to the exclusive jurisdiction of those courts.